Billing Terms & Conditions

Refund policy

We have a 90 day return policy (3 Months), You have 90 days after receiving your item to request a full refund or replacement. For more details about our refund policy and how to request a refund or replacement please visit our refund policy page.

Refunds

Refunds are automatically refunded to your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return without receiving your funds, please contact us at Info@EssentialHome.co.za.